These Terms & Conditions apply to all orders placed with Manila Funeral & Sympathy Flowers. By placing an order through our website or other ordering channels, you agree to the terms outlined below.
Services Provided
Manila Funeral & Sympathy Flowers provides funeral and sympathy flower arrangements prepared by local florist partners and delivered to locations within Metro Manila and selected nearby areas, subject to availability and accessibility.
All arrangements are prepared using fresh flowers available at the time of order.
Changes, Cancellations & Refunds
Orders may be placed through our website or via approved communication channels such as Facebook, Instagram, Viber, or WhatsApp.
Full payment is required to confirm an order. Orders are processed only after payment has been successfully received.
Damaged or Incorrect Deliveries
Arrangements are checked and documented before dispatch, and delivery confirmation photos may be taken upon arrival at the venue.
If there is a concern regarding the condition of the arrangement, customers are encouraged to contact us promptly so the matter can be reviewed.
Limitation of Liability
Manila Funeral & Sympathy Flowers is not responsible for delays or issues caused by factors beyond our control, including but not limited to traffic conditions, venue restrictions, incorrect delivery information provided by the customer, or third-party courier handling.
Our liability, if any, is limited to the amount paid for the order.
Use of Website
All content on this website, including images, text, and design elements, is the property of Manila Funeral & Sympathy Flowers and may not be copied or used without permission.
Changes to These Terms
Manila Funeral & Sympathy Flowers reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updates take effect once published on this page.
Contact Information
If you have questions regarding these Terms & Conditions, please contact us through the Contact Us page.